Probiotic.co.uk Reviews | 4.8★ Rated by 210+ Happy UK Customers
100% verified reviews
UK customers, in their own words
Collected and verified by Trustpilot. One star to five, all published, none edited or removed by us.
I was introduced to De Simones VSL#3 two years ago after a bad digestion issue. A consultant suggested it. Moved to Vivomixx as couldn't get in UK. Saw it is now available under De Simones own label again and switched back. It suits me better and dissolves more easily. Would recommend to anyone with IBS.
Finally found the real thing! I used to take the De Simone probiotic in Korea, but since moving to the UK I could never find the same product. I struggled with constant bloating and severe constipation, which was exhausting. Eventually I discovered a small family-run brand still using Professor De Simone's original formula, unlike the big corporate version with just the same name and packaging. After only a week of taking it, the change has been incredible. I finally feel like myself again. If I had to recommend just one probiotic, this would be it.
Thanks to probiotic.co.uk. I was struggling to find the original De Simone probiotic formula for sale in the UK and probiotic.co.uk to the rescue! Easy to order, relatively good value if you bulk buy and the package arrived as expected. Their customer support has been great too on the odd occasion I've emailed them with queries regarding other products. The probiotics have made a huge difference to my health and day to day wellbeing.
Read across the full review history
Four things customers keep telling us
These are the themes that come up most often on our Trustpilot profile. Not marketing lines, just what people keep writing.
The original formula, in the UK
The theme that comes up most. Reviewers spent years unable to source the De Simone Formulation in Britain. We hold the exclusive UK and Ireland distribution rights for CDS22-formula.
Next-day, UK wide
Dispatched from our Lancashire hub via Royal Mail 24 or DPD, cold-chain protected to the door. We ship to all of the UK including Northern Ireland.
Stock arrives fresh
Live cultures are held in a temperature-controlled facility and packed to minimise time outside controlled conditions. Reviewers note fresh, long-dated batches.
A real person replies
Specialist email support from the team that runs the company, not an outsourced desk. Order questions and product queries are answered directly.
Unfiltered
Every review, good and bad
We show all reviews. We do not hide the odd grumble. It keeps us honest.
Our review policy
Why you can trust these reviews
Anyone can claim five stars. Here is exactly how ours are collected, so you can judge for yourself.
- Reviews are collected and hosted by Trustpilot, an independent platform. We do not host them ourselves.
- Invitations go to real customers after a real order. We do not buy, incentivise or solicit reviews.
- We cannot delete a review. We can only report one to Trustpilot if we believe it breaches their guidelines, and Trustpilot decides.
- Negative reviews stay published. We reply to them rather than remove them.
- The rating and review count on this page are pulled live from our Trustpilot profile, so they are never out of date.
Who you are buying from
Still a family business. Not a small one.
Who we are
Probiotic.co.uk is run by Darren and Vivien Grant, with their daughter Zoe and a dachshund named Jazz who holds the title of Head of HR and does very little to earn it. The UK company is TenX Tech UK Ltd.
Where we are now
We hold the exclusive distribution rights for CDS22-formula, the original De Simone Formulation, across both the UK and Ireland. That is a signed agreement, not a reseller arrangement. We run two stores, probiotic.co.uk here and probiotic.ie in Ireland, with fulfilment in both countries.
What that means for your order
We buy direct from the manufacturer. No grey imports, no middlemen, no stock that has passed through three warehouses on its way to you. Everything ships from our temperature-controlled hub in Chorley, Lancashire, cold-chain protected to your door.
Same people answering the email
We have grown, but the company is still owned and run by the same family, and your email still lands with one of us. Reviews are how people decide whether to trust us with an order, so we still read every single one.
Questions
About our reviews and ratings
Is Probiotic.co.uk a legitimate UK company?
Yes. Probiotic.co.uk is operated by TenX Tech UK Ltd and ships from a temperature-controlled facility at Matrix Park, Western Avenue, Chorley, PR7 7NB. Orders are fulfilled in the UK with UK VAT applied at checkout.
How is Probiotic.co.uk rated?
We are rated Excellent on Trustpilot. The live score and the current number of reviews are shown at the top of this page, straight from our Trustpilot profile.
Are the reviews on this page genuine?
They are collected and verified by Trustpilot, which is independent of us. We cannot edit or delete a review. Invitations are sent to customers after a genuine order, and we do not offer discounts or incentives in exchange for reviews.
How fast does Probiotic.co.uk deliver?
Orders placed on a working day are typically dispatched the same day from our Lancashire hub via Royal Mail 24 or DPD, for next-day arrival across the UK including Northern Ireland. Delivery is tracked and free on orders over £65.
Where can I buy CDS22-formula in the UK?
From us. We hold the exclusive UK and Ireland distribution rights for CDS22-formula, the original De Simone Formulation, and buy direct from the manufacturer. It is not stocked by UK pharmacy chains.
Do you ship to Ireland?
Irish customers are served by our separate store at probiotic.ie, run by the same team with fulfilment inside Ireland, so there are no customs charges or import delays.
Where can I leave a review?
On our Trustpilot profile at trustpilot.com/review/probiotic.co.uk. You do not need an invitation to leave one.